• Palam is engaged in the sale of Padlocks, Hardware, Sanitary Fittings, and Tools.
• These Terms apply to all users, customers, and visitors of our website or business channels.
• We reserve the right to update or modify these Terms at any time without prior notice. Continued use constitutes acceptance of the revised Terms.

• We make every effort to display accurate product descriptions, specifications, and images.
• Product images are for illustrative purposes only. Actual products may vary slightly in color, finish, or design due to manufacturing improvements.
• Specifications may change without prior notice to enhance product quality.

• All prices are listed in the applicable local currency and are subject to change without notice.
• Prices do not include taxes, shipping, or handling charges unless explicitly stated.
• In case of a pricing error, Palam reserves the right to cancel or refuse orders placed at incorrect prices.

• Placing an order constitutes an offer to purchase products subject to these Terms.
• Orders are considered confirmed only after acceptance and confirmation by Palam.
• We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

• Delivery timelines are estimates and may vary depending on location, logistics partners, or unforeseen circumstances.
• Palam shall not be liable for delays caused by natural disasters, strikes, transportation issues, or regulatory restrictions.
• Risk of loss or damage passes to the customer upon delivery.

• Returns or replacements are subject to inspection and approval by Palam.
• Products must be unused, in original condition, and in original packaging.
• Certain items such as customized products or clearance items may not be eligible for return.

• Warranty, if applicable, is provided as per the manufacturer's terms.
• Warranty does not cover damage due to misuse, improper installation, normal wear and tear, or unauthorized repairs.
• Proof of purchase is required to claim warranty.

• Products must be installed and used strictly according to instructions and applicable safety standards.
• Palam shall not be liable for damages arising from improper use, modification, or negligence.

• Palam shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the value of the product purchased.

• All content, logos, designs, and trademarks are the property of Palam.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

• These Terms shall be governed and interpreted in accordance with the laws applicable in India.
• Any disputes shall be subject to the exclusive jurisdiction of local courts.

Palam shall not be responsible for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.

For any questions or concerns regarding these Terms and Conditions, please contact Palam through our official communication channels.