Privacy Policy
Last Updated: January 2026
1Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment-related information (processed securely via third-party gateways)
b) Non-Personal Information
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on our website
2How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Communicate order updates and support responses
- Improve our products, services, and website experience
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory requirements
3Cookies & Tracking Technologies
- We may use cookies and similar technologies to enhance user experience.
- Cookies help us understand user preferences and improve website functionality.
- You can choose to disable cookies through your browser settings; however, some features may not function properly.
4Sharing of Information
- We do not sell or rent your personal information to third parties.
- Information may be shared with trusted third-party service providers such as payment gateways, logistics partners, and IT service providers strictly for business operations.
- We may disclose information if required by law or government authorities.
5Data Security
- We implement reasonable security measures to protect your personal information.
- Payment transactions are handled through secure and encrypted third-party payment gateways.
- While we strive to protect your data, no method of transmission over the internet is 100% secure.
6User Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal obligations
Requests can be made using the contact details provided below.
7Third-Party Links
- Our website may contain links to third-party websites.
- Palam is not responsible for the privacy practices or content of such external websites.
8Children's Privacy
- Our products and services are not intended for individuals under the age of 18.
- We do not knowingly collect personal information from children.
9Changes to This Privacy Policy
- Palam reserves the right to update this Privacy Policy at any time.
- Changes will be effective immediately upon posting on our website.
10Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:



